Finding lost content in RTC SCM: the good references… and some rough way

For the past couple of months, I've acted as the Rational Team Concert (RTC) SME/expert for a small number of IBM interns developing for a promising project (around IBM BlueMix platform). Especially around the RTC project set up and more regularly on RTC SCM-related trainings and questions. In the past days, I've helped one of... Continue Reading →

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Adopt Rational Team Concert (RTC) and RTC Enterprise Extensions (RTC EE) faster and better (Part 2/2)

This is the second article of series of two dedicated to Enterprise tooling adoption. In the first article, we've discussed some core concepts and results borrowed from social psychology field. We've noted how familiarity with a new tool is important to minimize resistance to adoption. In this second article, we provide some supporting material depicting... Continue Reading →

3 Things to know for facilitating Enterprise tool adoption (emphasizing the human and change management factors) (Part 1/2)

In my recent engagements with mainframe customers (and especially with the project managers in charge of the in-house deployment of Rational tooling), I identified a common pattern where we start speaking in-house processes and numbers (of developers or teams), their IT architecture, etc. but where - at some point of time - we take a... Continue Reading →

RTC / RTC EE: adopt terminology first !

Last week,  I was on a business trip to China with a colleague of mine. We met multiple local IBM teams and visited a couple of financial customers. During our customer-facing sessions, questions raised by the customer were technical in essence which is... fair enough as we're part of the RETT (Rational Emerging Technologies Team).... Continue Reading →

How to best use RRDI data dictionaries for CLM Reporting

In the previous post Landing page for CLM Reporting with RRDI or Insight, I recapped on the CLM reporting uses cases options: Check/Use the Out-of-the-box reports Author your own reports Links on both OOTB reports and RRDI CLM applications dictionaries for multiple versions were provided and chosen concise presentation  received positive feedback. A feedback I recently heard about... Continue Reading →

CLM 4.0 Enterprise Deployment tasks: Oracle DB, proxy, IHS, SSO setup and RRDI configuration

Sometimes it can get difficult to narrow down all pieces of information you need to perform some specific administrative task on your CLM/RTC/RQM/RQM/DM environment. As part of the Jumpstart team, I regularly provide guidance to customers in the CLM area covering RTC, RQM, Enterprise deployments, upgrades, customizations, OSLC and Reporting. As questions about CLM Administration... Continue Reading →

A RQM usage anti-pattern: multiplying test scripts associated to a test case

During discussions with customers who start using Rational Quality Manager,  I sometimes get the following questions: "I've associated MULTIPLE test scripts to my test cases. Now when I execute them, the LAST execution status returned when selecting a specific test script OVERRIDES previous execution status (with a different test script associated). Seems like RQM is... Continue Reading →

CLM Reporting: a landing page for RRDI or Insight

As part of Jumpstart team, I found myself answering customer questions about the reporting capabilities in CLM. As a result of this, last year, I've consolidated and shared information/guidance on the subject through a MindMap (see blog post: "Get things clear about the CLM 2012 reporting capabilities"). Some of our customers provided me with great feedback... Continue Reading →

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