Direct access to CLM (RTC/RQM/RDNG/DM) Help / InfoCenter: a cheat sheet

Have you figured out that the CLM InfoCenter was relocated to a central Knowledge Center for a while now? As known by all of us (but often forgotten as well) the product documentation is the CORE/PRIMARY source of information (before reaching out to any other one). But last time you were questioning a specific feature... Continue Reading →

Adopt Rational Team Concert (RTC) and RTC Enterprise Extensions (RTC EE) faster and better (Part 2/2)

This is the second article of series of two dedicated to Enterprise tooling adoption. In the first article, we've discussed some core concepts and results borrowed from social psychology field. We've noted how familiarity with a new tool is important to minimize resistance to adoption. In this second article, we provide some supporting material depicting... Continue Reading →

Value and ROIs of Rational solution for Enterprise Modernization

In the RETT team, we are dedicated at helping Enterprise Modernization customers make the jump of taking out their legacy tools and ease their switch for an IBM Rational-based solution. With a special focus on adoptions of Rational Team Concert Enterprise Extensions (RTC EE). A customer classification... (to be cont'ed) Customers we assist are likely... Continue Reading →

RTC EE deployment: where distributed and mainframe developers can work in the same place !

Last month, along with my colleague Tim Wilson, I met with a couple of customers in China. I wrote a previous blog post based on this business trip that recalled the importance of using the right terminology for the tool adoption. Customer under the impression that distributed and mainframe teams required separate CLM / RTC... Continue Reading →

CLM,RTC,RQM,RRC/RDNG: recommendations and “educated guesses” for limitations

As part of the Jumpstart team, I help our customers in their CLM adoption and deployments. Customers raise questions on the sizing of their CLM environment, the topologies to adopt, etc. The questions I hear most often are: "How many users (total or concurrent) can my CLM environment support ?" "RTC rollout at our company... Continue Reading →

How to best use RRDI data dictionaries for CLM Reporting

In the previous post Landing page for CLM Reporting with RRDI or Insight, I recapped on the CLM reporting uses cases options: Check/Use the Out-of-the-box reports Author your own reports Links on both OOTB reports and RRDI CLM applications dictionaries for multiple versions were provided and chosen concise presentation  received positive feedback. A feedback I recently heard about... Continue Reading →

Jazz/CLM ETLs performances: a view on release-to-release comparisons

Recently, I've had a deeper look at ETLs performances. This topic is sensible to our customer as full ETL load could last up to several days ! Based on work-items tracking activity and interactions with our development, support team and performance teams, I came up with a personal summary. I found it interesting to be... Continue Reading →

CLM 4.0 Enterprise Deployment tasks: Oracle DB, proxy, IHS, SSO setup and RRDI configuration

Sometimes it can get difficult to narrow down all pieces of information you need to perform some specific administrative task on your CLM/RTC/RQM/RQM/DM environment. As part of the Jumpstart team, I regularly provide guidance to customers in the CLM area covering RTC, RQM, Enterprise deployments, upgrades, customizations, OSLC and Reporting. As questions about CLM Administration... Continue Reading →

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