Direct access to CLM (RTC/RQM/RDNG/DM) Help / InfoCenter: a cheat sheet

Have you figured out that the CLM InfoCenter was relocated to a central Knowledge Center for a while now? As known by all of us (but often forgotten as well) the product documentation is the CORE/PRIMARY source of information (before reaching out to any other one). But last time you were questioning a specific feature... Continue Reading →

Value and ROIs of Rational solution for Enterprise Modernization

In the RETT team, we are dedicated at helping Enterprise Modernization customers make the jump of taking out their legacy tools and ease their switch for an IBM Rational-based solution. With a special focus on adoptions of Rational Team Concert Enterprise Extensions (RTC EE). A customer classification... (to be cont'ed) Customers we assist are likely... Continue Reading →

CLM,RTC,RQM,RRC/RDNG: recommendations and “educated guesses” for limitations

As part of the Jumpstart team, I help our customers in their CLM adoption and deployments. Customers raise questions on the sizing of their CLM environment, the topologies to adopt, etc. The questions I hear most often are: "How many users (total or concurrent) can my CLM environment support ?" "RTC rollout at our company... Continue Reading →

CLM 4.0 Enterprise Deployment tasks: Oracle DB, proxy, IHS, SSO setup and RRDI configuration

Sometimes it can get difficult to narrow down all pieces of information you need to perform some specific administrative task on your CLM/RTC/RQM/RQM/DM environment. As part of the Jumpstart team, I regularly provide guidance to customers in the CLM area covering RTC, RQM, Enterprise deployments, upgrades, customizations, OSLC and Reporting. As questions about CLM Administration... Continue Reading →

CLM Reporting: a landing page for RRDI or Insight

As part of Jumpstart team, I found myself answering customer questions about the reporting capabilities in CLM. As a result of this, last year, I've consolidated and shared information/guidance on the subject through a MindMap (see blog post: "Get things clear about the CLM 2012 reporting capabilities"). Some of our customers provided me with great feedback... Continue Reading →

Error upgrading RRC from 4.0 to 4.0.1 and considerations around deployments on tight environments

I've recently upgraded one of my CLM server from version 4.0 to 4.0.1. It's hosted on a VM and I use it for some development around RQM. During the upgrade process from CLM 4.0 to 4.0.1, at the step where you browse to URL: https://hostname.example.com:port/rm/web/projects/migration and then click "Open the Upgrade Service Panel",  the upgrade... Continue Reading →

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