Direct access to CLM (RTC/RQM/RDNG/DM) Help / InfoCenter: a cheat sheet

Have you figured out that the CLM InfoCenter was relocated to a central Knowledge Center for a while now? As known by all of us (but often forgotten as well) the product documentation is the CORE/PRIMARY source of information (before reaching out to any other one).

But last time you were questioning a specific feature of the CLM product, how long did it take you to get to the right web page? more than 10 seconds?

If you ran a Google search (e.g.”RTC infocenter 5.1“), where you pointed to the specific product (RTC/RQM/RDNG/DM) and version (v3.x,v4.x,v5.x) you looked for ? Or, for whatever referencing reason, did it end up… missing its finest target?

In such case, we share this annoyance as I figured out the first returned results do NOT systematically match with my searching criterias (as for today, the search I provided earlier returned me with links to older product versions, some Jazz.net wikis, etc.)

As a result, I came up with idea of providing a “quick access list” (or cheat sheet) to get it systematically right and quick:

Direct Access to CLM KnowledgeCenter

CLM (Collaborative Lifecycle Management)
RTC (Rational Team Concert)
RQM (Rational Quality Manager)
RDNG (Rational Doors Next Generation)
RDM (Rhapsody Design Manager)
RSA DM (RSA Design Manager)
Related reporting products
Insight (Rational Insight)
RPE (Rational Publishing Engine)

I hope this blog post could save you some time and generated a positive side-effect: having the new Knowledge Center positioned higher in the returned results of your future web searches!

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