Direct access to CLM (RTC/RQM/RDNG/DM) Help / InfoCenter: a cheat sheet

Have you figured out that the CLM InfoCenter was relocated to a central Knowledge Center for a while now? As known by all of us (but often forgotten as well) the product documentation is the CORE/PRIMARY source of information (before reaching out to any other one). But last time you were questioning a specific feature... Continue Reading →

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RTC EE deployment: where distributed and mainframe developers can work in the same place !

Last month, along with my colleague Tim Wilson, I met with a couple of customers in China. I wrote a previous blog post based on this business trip that recalled the importance of using the right terminology for the tool adoption. Customer under the impression that distributed and mainframe teams required separate CLM / RTC... Continue Reading →

RTC / RTC EE: adopt terminology first !

Last week,  I was on a business trip to China with a colleague of mine. We met multiple local IBM teams and visited a couple of financial customers. During our customer-facing sessions, questions raised by the customer were technical in essence which is... fair enough as we're part of the RETT (Rational Emerging Technologies Team).... Continue Reading →

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