RTCz / RTC EE evolutions version-by-version

October 3, 2013

Following the citation “One does not really know a science until one knows its history“, I’ve decided to provide such information for my area of interest: RTC Enterprise Extensions.

The story started in 2009 and I felt like providing such a recap could help both customers (and potentially business partners/colleagues from the field) when questioning a particular features “introduced at some point of time…. but when actually ?

It shall be noted that the following information borrows a lot to a previous blog post from Robin Yehle Bobbitt. Robin covered versions 2.0.0.1 to 3.0.1. I’m extending to versions starting from 4.0 up to 4.0.4 versions.

RTC EE

The following picture is somewhat interactive: you could click any circle in it, consult a specific version and then click back on your browser, etc. Hope you enjoy it !

RTC z evolution line

CLICK on ANY VERSION NUMBER !

Follow this link to discover the new feature in the version 3.0 Follow this link to discover the new feature in the version 3.0.1 Follow this link to discover the new feature in the version 3.0.1 Follow this link to discover the new feature in the version 4.0 Follow this link to discover the new feature in the version 4.0.1 Follow this link to discover the new feature in the version 4.0.3 Follow this link to discover the new feature in the version 4.0.4

Version 2.0.0.1 (Q4 2009)

  • z/OS file agent : made it possible to extract files from the SCM to PDS/Es.
  • The mass import tool allowed you to import existing source from data sets into the SCM.
  • Rational Build Agent allowed you to create build definitions that call out to existing host build facilities, or submit JCL.
  • New build type, Antz build, provided full capabilities to build any z/OS related artifacts (via Apache Ant extensions for the z/OS environment).
  • Support for RDz remote projects.
  • Collaborative debugging with RDz and the IBM Debug Tool.
  • Jazz Gateway for System z (now called REST Gateway) to simplify integration with existing host based SCMs.  Allows simple REXX programs or any other exit to programmatically extract information, such as work item status, from the Jazz repository.

(more details) / Back to the “evolution path”

Version 3.0 (Q4 2010)

  • RTCz : not a a separate product anymore. Instead, a “Developer for IBM Enterprise Platforms” license was required for full access to the z and Power capabilities.
  • New “Team Area > Enterprise Extensions” node.
  • ISPF client for “green screen” access to common SCM and build functions.
  • Dependency build capability (for only building programs as necessary, i.e. based on change).
  • Component promotion to move source and build outputs together through the development hierarchy (e.g. Dev->Test->QA->Prod).
  • Shiplist-based packaging and deployment to gather your build outputs and deploy them to another runtime location.

(more details) / Back to the “evolution path”

Version 3.0.1 (Q2 2011)

  • Work-item based promotion, packaging and deployment.
  • Preview capabilities for dependency build and promotion.
  • HFS file system support in the ISPF client.

(more details) / Back to the “evolution path”

Version 4.0 (Q2 2012)

  • Sparse loading in ISPF client.
  • Enhanced view, compare and conflict resolution in ISPF client.
  • IBM i: dependency builds and work-item / component-based promotion and packaging.
  • Dependency build report.
  • More features around packages.
  • Personal deployment.

(more details 1) / Back to the “evolution path”

(more details 2) / Back to the “evolution path”

Version 4.0.1 (Q4 2012)

  • Build management in ISPF client.
  • Builds and source control: patterns to control the naming of translator outputs.

(more details) / Back to the “evolution path”

(more details 2) / Back to the “evolution path”

Version 4.0.3 (Q2 2013)

  • Work-item dissociation in the ISPF client.
  • View/compare file content in the ISPF client.
  • Build subsets configuration and settings.
  • Dependency build automatically rebuilds main programs (when one or more statically linked subprograms are updated).
  • Dependency build tuning and improved performance.

(more details) / Back to the “evolution path”

Version 4.0.4

  • ISPF client: pending changes view.
  • Dependency build and promotion: usability and simulation.

(more details) / Back to the “evolution path”

References

  • Good summary of enterprise features can be found here on jazz.net.
  • Citation reference “One does not really know a science ….” (and background information) can be found here

Credit / Acknowledgment

Thanks for Robin Y. Bobbitt for letting me reuse some information contained in her previous blog post.


CLM,RTC,RQM,RRC/RDNG: recommendations and “educated guesses” for limitations

September 5, 2013

As part of the Jumpstart team, I help our customers in their CLM adoption and deployments. Customers raise questions on the sizing of their CLM environment, the topologies to adopt, etc. The questions I hear most often are:

  • How many users (total or concurrent) can my CLM environment support ?
  • RTC rollout at our company is close to reach a second milestone (additional teams will use the tool). What planning (HW/SW) should we have wrt. these modifications?
  • We have this huge number of CLM (RTC/RQM/RRC-RDNG) artefacts. Will my CLM environment still handle this without any performance degradation as we continue adding artefacts into our repository ?
  • What are the intrinsic CLM product limitations and – if one is concerning me – what approach should I adopt to keep on working smoothly with my CLM ?
  • etc.

First of all, depending on the CLM version you’re running, central places to check are the CLM 2011 Sizing Guide and the CLM 2012 Sizing Guide which include an “Artifact Sizing Guidelines” section summarizing “the recommendations on artifact sizing that will ensure optimal performance of the repository when the data sizes increase significantly“.

Foreword to the reader:

  • This post follows the “cheat sheet/how to” format I’ve used in earlier posts for CLM Reporting or OSLC-related topics. As a consequence, if you’re already familiar with this post (and know exactly what you’re looking for), you may want to navigate directly to the tables: JTS tableRTC tableRQM tableRRC/RDNG table.
  • If you’re interested by a similar content for Enterprise Modernization products (i.e. RTC EE, RDz, RD&T, RAA, etc.)  by IBM Rational, check this dedicated blog post.

Now back to the core of this post:

Tables

Tables are provided. OK. But what do we call a Limit and an Alert zone ?

  • Quantified data: the (maximum) number of….
  • Limit: a hard limit of the product. Meaning that you cannot go beyond this value.
  • Alert zone: based on experiences with customers, internal tests and development teams, it’s around these values that we start seeing performance issues. If you’re approaching these values, we’d suggest you monitor your system closely to detect any performance degradation before it becomes critical. WARNING: while provided figures are educated guesses and practical rules of thumbs, you could still find that your environment functions perfectly beyond these limits  (e.g. if your environment is particularly fine-tuned). In a similar way,  some intense CLM usage could show that these recommended values are too optimistic…

As a consequence, it’s important to understand this post is NOT an attempt for replacing existing resources (see the References section) that provide extensive views on CLM performance and tuning topics. We encourage administrators and project managers to read them as they both include finer-grain information and insist on the key aspect of not loosing the “bigger picture”.

What’s the use of the following tables then ?

Answer: they’re here to HELP YOU quickly figure out if you’ve reached some known CLM limitation or if you’re getting close to a threshold  (again: on the basis of a typical/average environment) requiring due monitoring of your environment.  To this regard, these tables are COMPLEMENTARY with existing resources and concentrate information ALREADY available but yet disseminated on multiple medias/sites/forum posts/etc.

What if… you can’t find what you’re looking for in the following tables ?

Answer: in such case, there MAY not be soft/hard limit on it. You should check the References section at the bottom of this post and check for the latest information (esp. from the CLM sizing guides).

Ξ

JTS
Quantified data Limit Alert zone Reference(s)
Concurrent user sessions  – 400-2000+ Purple Book
Jazz user id length  – 250 bytes Jazz.net forum

Ξ

RTC 
Quantified data Limit Alert zone Reference(s)
Concurrent user sessions  –  300-500+ (per CCM instance) Purple Book
   Example: “CLM Sizing Strategy” (v4.0.6 – April 2014)  –   – 100-600 concurrent users. See report/environment details.
   Example: “Performance Report” (v5.0 – June 2014) 1200 concurrent users. See report/environment details.
Planning – Work-items
   WIs in a plan (<= v2.0) 2048 Jazz.net article
   WIs in a plan (>=v2.0.0.1)  –  250-500+ (impacts plan display time + questions ability from user to grasp several 100s of WIs in one plan) Jazz.net forumJazz.net forumPurple Book, RTC 4.0.3 Plan performance improvement
   WIs in a project area/repository  – Jazz.net forum, Jazz.net article
   WI attachment size  50 MB  If increasing this value or systematically using large attachments: be aware of the possible impact on DB growth and CLM performance in general. See how to change this value in TechNote, Jazz.net forum
   WI “Estimate” attribute  1 year  – Jazz.net forum. A  presentation-enforced limit.
   WI custom attribute length > Small String (*) 250 bytes Jazz.net article (RTC v4.0)
   WI custom attribute length > Medium String (*) 1000 bytes Jazz.net article (RTC v4.0)
   WI custom attribute length > Large String (*) 32768 bytes Jazz.net article (RTC v4.0), Enhancement 160469
   WI custom attribute length > Medium HTML (*) 1000 bytes Jazz.net article (RTC v4.0)
   WI custom attribute length > Large HTML (*) 32768 bytes Jazz.net article (RTC v4.0)
Queries
   Query results
 1000 results Jazz.net forum. Note: this default value could be increased but be aware of the possible negative impact on usability / server performance.
Planning – Timelines
   Timelines  2048  (see recommended approach in the forum post’s answer) Jazz.net forum
SCM
   Files/folders in a single component (CLM 2011)  50K (split into multiple components if required) Jazz.net forumJazz.net article
   Files/folders in a single component (CLM 2012, RTC 5.0)  100K (split into multiple components if required) Jazz.net forumJazz.net article, Jazz.net forum,
   Suspended change-sets by individual user  300 (for not slowing down operations) Jazz.net article
   Components in workspaces and streams  500 (as tested by IBM) Jazz.net article , Task 176441 (in progress)
Build
  Build definitions associated to a build engine ( < v4.0.3) 2048 TechNote
OSLC
   oslc_cm.pageSize parameter (when querying work-items) 100 Jazz.net RFEJazz.net forum

(*): text-based

Ξ

RQM
Quantified data Limit Recommendation Reference(s)
Concurrent user sessions  –  100-150+ (per QM instance) Purple Book
   Example: “CLM Sizing Strategy” (v4.0.6 – April 2014)  – 350-500 concurrent users. See report/environment details.
   Example: “Performance Report” (v5.0 – June 2014) 1000 concurrent users. See report/environment details.
TER (Test Execution Record) name length  250  – Jazz.net forum
TCERs bulk generated from test plan wizard  500 Work-around article, RQM defect, WAS maxParamPerRequest
TCERs bulk changed/removed at once tbd  tbd Jazz.net forum, Jazz.net forum, WAS maxParamPerRequest
Records in a datapool / test data 2000  – Jazz.net enhancement
Character limit: Description field of a Lab Resource 250 Jazz.net enhancement
Number of categories defined on an artifact type 50 RQM defect, RQM defect
Feed entries per page ( < 4.0.4)  512  – Jazz.net forum, RQM defect
“Large Record Count” (SQL query result set generated by OOTB BIRT reports) ( >= 4.0.5)  –  10K TechNote, Jazz.net defect
Attachment size using UI Jazz.net enhancement
Attachment size using CLI ( Command-Line Interface) ( >= 4.0)  50 Mo Jazz.net article (for how to change this default value, see the Comments section). Note: if increased, be aware of the possible negative impact on usability / server performance.
TCERs runnable off-line and at once (>=4.0) 50 4.0 InfoCenter

Ξ

RRC-DNG/RDNG
Quantified data Limit Recommendation Reference(s)
Concurrent user sessions (< v4.0.1)  200+ Purple Book
 (>= v4.0.1)  400+ Purple Book
   Example: “CLM Sizing Strategy” (v4.0.6 – April 2014) 300-400 concurrent users. See report/environment details.
   Example:  “Performance Report” (v5.0 – June 2014) 400 concurrent users. See report/environment details.
Coexistence with DM (Design Manager) on the same box (in v.4.x and v5.0.x)  Incompatible  – Jazz.net forum (related to the converter component)
Instances of RM application per JTS (<= v4.0.6) 1 4.0.3 InfoCenter, Jazz.net article, Plan Item
RM Projects per RM application / JTS  200+ Jazz.net article
Number of undos in edit mode  20 TechNote
Number of displayable links (>= v4.0.1)
  • 60 (IE7)
  • 100 (other browsers)
Jazz.net forum
Number of artifacts selectable in the Artifact view 50 Enhancement 71080, Jazz.net forum
Using ReqIF
   Imports to DNG from DOORS (>= v4.0.1)
  • 5000 modules
  • 200K objects (total)
Jazz.net article, Jazz.net forum
   max depth supported for import 3 Jazz.net forum

References:

  1. CLM 2012 Sizing Report

  2. CLM 2011 Sizing Guide
  3. Rational Team Concert (RTC) 2.0 sizing guide
  4. Rational Team Concert 4.x sizing report for z/OS

  5. The Deployment wiki
  6. Jazz Performance: A Guide to Better Performance” by D. Toczala (Feb 2013). A.k.a the “Purple Book
  7. Sizing and tuning guide for RDNG (Rational DOORS Next Generation) 5.0

Acknowledment/Credit: thanks to the authors of the cited documents above and more generally to the Jazz community who collaboratively provides accurate information through library articles, forums questions & answer, etc..


Jazz/CLM ETLs performances: a view on release-to-release comparisons

August 1, 2013

Recently, I’ve had a deeper look at ETLs performances. This topic is sensible to our customer as full ETL load could last up to several days !

Based on work-items tracking activity and interactions with our development, support team and performance teams, I came up with a personal summary. I found it interesting to be shared with Jazz/CLM Administrators to get up to speed on performance of such ETLs.

Firstly, let’s start with the existing and customer-oriented information:

ETLs performance comparison between CLM versions 3.0.1.2 and 4.0.

Available in article “Rational solution for CLM 4.0 “Extract, Transform, and Load” Performance Report“.

It’s considering the “D1” topology (note: the article is little bit misleading as the provided URL link points directly… to the “E1” / Enterprise topology. I have notified the authors already).

A simplified summary (which should not prevent you from reading the full outcome of the ETL comparison) follows:

  • RTC ETLs: stable performance
  • RQM ETLs: 20% performance degradation (expected by dev team)
  • RM DM ETLs: significant improvement
  • Star ETL: no major issue

Secondly, let’s continue with the information provided for advanced readers

ETLs performance comparison between CLM versions 4.0.2 and 4.0.3

Available in [Plan Item 248546] “Ensure no ETL performance regressions are found when comparing CLM 2012 Mod 3 ETLs to 4.0.2“.

It’s again considering the “D1” topology.

Status (as for Aug. 1st, 2013) is “Done”. Navigating to the latest comments of the Discussion tab will show you available Excel spreadsheets (Java ETLs for RRDI, DM ETLs for Insight)  .

Finally, mentioning the plans for improving subsequent ETLs performance comparisons:

ETLs performance comparisons for forthcoming 4.x versions

Performance team have plans (be aware that plans are subject to change) to:

  • publish some automated ETL tests for later minor version of CLM 4.x
  • improve the analysis of performance data from the ETLs.

The related WIs are listed below:

Also citing some material of interest (but to a lesser extent from a customer perspective as these resources are part of the Jazz development wiki) as well:

Note: be aware the previous resources are subject to the following statement: “Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly“.

Finally, mentioning some related information (captured in the Deployment wiki)

…. and recalling a basic statement

If you’re concerned that the ETLs performances may have degraded after a particular CLM upgrade, you would need to keep in mind the amount of RTC WIs, RQM test cases, RRC artefacts, etc. has certainly increased since you last run a full ETLs load. This remark for avoiding comparing apples and oranges…


CLM Reporting: a landing page for RRDI or Insight

May 6, 2013

As part of Jumpstart team, I found myself answering customer questions about the reporting capabilities in CLM. As a result of this, last year, I’ve consolidated and shared information/guidance on the subject through a MindMap (see blog post: “Get things clear about the CLM 2012 reporting capabilities“). Some of our customers provided me with great feedback (which is still welcome BTW !).

As an assiduous reader of Jazz.net forum, I see that questions like the following are common:

I want to create a RTC/RRC/RTC/CLM report with this information plus this other information….  how should I proceed ?“.

Say 90% of the time, a pragmatical 1st answer advise users to check the existing/OOTB reports available in CLM. Then, say in half of the cases, directions for creating custom reports are provided. Just like if it was a pattern…

RRDI-Insight-LandingPage

It’s important to note that pretty much ALL the information exists ALREADY (in the CLM InfoCenter, the Jazz.net/DevWorks articles and wikis, etc.). The kind of gap this blog post aims at filling is a landing page providing a useful answer to the pattern described above. It shall present key information for both:

with the following characteristics:

  • Content shall indifferently cover release versions: CLM 2012, CLM 2011.
  • Format may be not a (Mind)Map. As some users revealed to me they could be reluctant to this format. Not to change my mind on this… Just adopting people’s preferred communication channels. I’ve chosen a table format this time.

Let’s go for now…

1) List the Out-of-the-box reports

All reports [Wiki] OOTB Reports (also incl. BIRT/RRDG-based reports)
Reports by domain
(in progress) CLM InfoCenter CLM 2012/4.0 InfoCenter CLM 2011/3.0.1 InfoCenter
RTC/CCM (*) RTC/CCM (*) RTC/CCM (*)
RQM/QM RQM/QM RQM/QM
RRC/RM (*) RRC/RM (*) RRC/RM (*)

(*): see “Table 2” in the referenced page.

2) Author your own reports

Data models [Wiki] CLM Framework Manager Data Model Details
Dictionaries
(in progress) CLM InfoCenter CLM 2012/4.0 InfoCenter CLM 2011/3.0.1 InfoCenter
RTC dictionary RTC dictionary RTC dictionary
RQM dictionary RQM dictionary RQM dictionary
RRC dictionary RRC dictionary RRC dictionary
Data warehouse metrics
(in progress) CLM InfoCenter CLM 2012/4.0 InfoCenter
Data warehouse metrics populated by CLM application data Data warehouse metrics populated by CLM application data
 “How To”s
[CLM 4.0 InfoCenter]
Tutorial: “Creating reports with Query Studio
Deploying new report resources
[devWorks]
Custom reporting using work item relationship links” by M. Prout (April 2013)
[Jazz.net forum / Article]
“Display reports from Report Studio in the RTC dashboard
How to make RRDI Reports work like RTC widgets?
How can I get a custom BIRT report to show on a dashboard?
Way to export reports in report studio so they can be uploaded to another server?
How to install missing (i.e. not deployed by default) reports in RTC
[Videos]
Dozens of useful videos in “RRDI Playlist” by Rational User Education. Covers installation aspects, new features, introductions, building reports, etc.

What if some complementary information is required ?

  • For “hands-on”-oriented guidance, I’d advise to read and complete the Reporting Workshop.
  • For a selection of key resources on a broader scope  (e.g. reporting for CLM in general including document generation (RRDG, RPE), installation procedures, troubleshooting tips, etc.), have a read at this blog post (and MindMap) “Get things clear about the CLM 2012 reporting capabilities” (note: it’s updated on a regularly basis – last update as for today: May 1st, 2013).
Last updated: July 18th, 2013 (added links to Jazz.net “in progress” InfoCenter)

(Tip for Jazz Administration) : Hide port numbers from the public server URI

March 30, 2012

This article provides tips for administrators looking for hiding port numbers from the public server URL when configuring the Jazz server initially. It covers both Tomcat and WebSphere server configurations.

Hide port numbers from the public server URI

For eased user access or for later administration purpose, you may want CLM2011 applications to answer with URLs including no port. For example :

https://clm.example.org/ccm rather than https://clm.example.org:9443/ccm
or
https://ccm.example.org/ccm rather than https://ccm.example.org:9443/ccm
https://qm.example.org/qm rather than https://qm.example.org:9443/qm
https://rm.example.org/rm rather than   https://rm.example.org:9443/rm

Reminder

By default :

  • web servers use port 80 for non secure communications (over HTTP) and port 443 for secure communications (over HTTPS).
  • web browsers could access HTTP(S) servers configured this way without having to include the port number in the URL.

Once you have set the Public URI of your applications, you cannot change it afterwards. For more information, see Planning your URIs.

Procedure for a Tomcat server

Following steps guide you for this :

  1. In a text editor, open JazzInstallDir/server/tomcat/conf/server.xml.
  2. Search for the <Connector>element for the non-secure port.
    Note : by default, this <Connector> element is not commented out, has a comment above it that says
    <!– Define a non-SSL HTTP/1.1 Connector on port 9080 –>, and has a redirectPort attribute.
  3. Modify the value of the port attribute with port number 80 to use for non-secure connections.
  4. Modify the value of the redirectPort attribute with port number 443 to use for secure connections.
  5. After you have modified the <Connector> for the non-secure port, search for the <Connector> element for the secureport.
    Note: by default, this <Connector> element is not commented out and has the attribute secure=”true”.
  6. Modify the value of the port attribute with the port number 443 to use for secure connections.
  7. Save the server.xml file.
  8. Start the application server.

As a result, you should have a server.xml file looking like this :

<!– Define a non-SSL HTTP/1.1 Connector on port 80 –>
<Connector port=”80″

redirectPort=”443″
…./>
<!– Define a SSL HTTP/1.1 Connector on port 443 –>
<Connector port=”443″

scheme=”https”
secure=”true”
…./>
….

Procedure for a WebSphere Application Server

Following steps guide you for this :

    1. Start the application server.
    2. Log in to the Integrated Solutions Console as an application server administrator.
    3. Click Servers > Server Types > WebSphere Application Servers > server_name > Ports.
    4. Modify the value for WC_defaulthost with port number 80 to use for non-secure, HTTP connections. Note : make sure this value is not used already.
    5. Modify the value for WC_defaulthost_secure with port number 443 to use for secure, HTTPS connections. Note : make sure this value is not used already.
    6. Click Apply, then click “Save directly to the master configuration”.
As a result, “Ports” should now appear this way :
  1. Stop, and then restart the application server.

Next step : Configure the Jazz Team Server

You can now use the setup wizard to configure the Jazz Team Server. Make sure you use the public URL with no port ! For more information, see Running the setup wizard.

N.B. (for Linux users): all ports below 1024 are “privileged” ports (only root may open a privileged port).

General notes

Here, assumption is made that ports 80 and 443 are available on the machine. This might not be the case :

  • if another server is using one of these ports, or
  • if your CLM applications (JTS, CCM, QM and/or RM) are running on different servers but are at least partly collocated on the same machines.

As mentioned in the Summary, only an initial configuration of the Jazz server was considered in this article.

If you must change the port number your Jazz server is responding on – while also maintaining URL stability -, consider using a reverse proxy to route requests using the old port number to the appropriate new location.

For more information

  1. Moving Jazz Servers and URI Stability with CLM 2011
  2. Change the default port
  3. WebSphere 7 Information Center
  4. Using virtual host names in your topology
  5. Using a reverse proxy in your topology
  6. Configuring Enterprise CLM Reverse Proxies, Part 1: Understanding Reverse Proxy
  7. Configuring Enterprise CLM Reverse Proxies, Part 2: WebSphere and IHS Plugin method

(Tip for Jazz Administration) How to Jazz monitor your CLM 2011…

October 2, 2011

Sharing with you this interesting note I got from Eric Jodet, who is a member of the IBM Jazz Development – L3 Maintenance team.

If you want to monitor your CLM 2011, you could start by :

Checking the log feeds URL :

http(s)://<server:port>/<app>/service/com.ibm.team.repository.common.internal.IFeedService?category=SystemLog

Example of URLs:
https://jts.mycompany.net:9443/jts/service/com.ibm.team.repository.common.internal.IFeedService?category=SystemLog
https://ccm.mycompany.net:9443/ccm/service/com.ibm.team.repository.common.internal.IFeedService?category=SystemLog
https://qm.mycompany.net:9443/qm/service/com.ibm.team.repository.common.internal.IFeedService?category=SystemLog

Checking the server diagnostics URL :

http(s):<server:port>/<app>/admin#action=com.ibm.team.repository.admin.serverDiagnostics

Example of URLs:
https://jts.mycompany.net:9443/jts/admin#action=com.ibm.team.repository.admin.serverDiagnostics

From the above, you’d normally have checked for common configuration errors or failures

If your server still appears to be slow, you could :

  1. Check your environment vs. :
  2. Investigate even further (thanks to Philippe Muletas this part was mostly borrowed from him) by :
    • logging to your CLM application Admin Web UI and check the Statistics.
      It’s available at URL : http(s):<server:port>/<app>/admin#action=com.ibm.team.repository.admin.statistics
      Example of URL : https://jts.mycompany.net:9443/jts/admin#action=com.ibm.team.repository.admin.statistics
      Find out if any request has been running for an unexpectedly long time.
      Note: you could get even more detailed information with URL:  http(s):<server:port>/<app>/service/com.ibm.team.repository.service.internal.counters.ICounterContentService (already mentioned in version 2.x-related article : Tuning the Rational Team Concert 2.0 server ).
    • checking server heap utilization. Note that the server caches heavily and will utilize as much heap as possible, by design. So there could be an issue only if it’s near zero on multiple and consecutive refreshes.

If your CLM solution is deployed on IBM Websphere Application Server, you could also monitor your CLM applications with IBM Tivoli ITCAM which lets you :

  • Monitor application response to ensure business expectations are met
  • Understand transaction flows over complex topologies
  • Monitor infrastructure performance and availability
  • Diagnose application performance issues
  • Increase application availability and customer satisfaction
  • Improve MTTR and MTBF.

I hope it will help…


Get things clear about the CLM 2012 reporting capabilities

September 21, 2011

(Last update – for CLM 2012 – on May 1st 2013)

Customers regularly asks me the following questions regarding the reporting capabilities in CLM 2012/2011:

  • “Shall we use Insight which has more capabilities than RRDI ?”
  • “Better if we use RRDG or… RPE ?”
  • “RRDG stands for…  what exactly ?”

After discussing a few minutes the details, we generally… touch base and go back to more common questions :

  • “What kind of reports your company would like to generate ?”
  • “What’s the difference between all these products ?”
  • “Do you know what’s is Development Intelligence ?”
  • “Do you want me to explain you the basics around the reporting architecture in CLM 2012/2011?”
  • etc…

As a result of this, I’ve summarized the reporting capabilities in CLM 2012/2011 (with convenient links on sample templates, etc.). You just need to CLICK here (or on the following map image) (note: be patient, it could take up to 10s to load this page… all depending on your network)clm2012reporting

After consulting it, I hope you could:

  • Have a clear idea of where each product stands in the reporting area.
  • Share with colleagues about reporting with more confidence.
  • Speak about the “double bubble chart”.
  • Find quickly the piece of information you were looking for

If helpful, feel free to Report that to me  !


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